Mid-Term Presentation

I'm gonna KO you today!!!!!!!!hahaha....

Expert replied!!! & Mid-term practice

OMG!!it was so hyper that the expert replied me!!! I was finding a Mall expert for sooooo long.... and finally one of them replied!!!
His name is Qaalfa Dibeehi, he is a chief operating and consulting officer of Beyond Philosophy™, a pioneering global customer experience consultancy with offices in London and Atlanta.
He answer my questions as an expert on customer experience.
I'm really appreciated it!!!
Now I have to go for my second expert which is professor CHEN!!

OH! by the way....tomorrow is the first day of mid-term presentation!!!
Even though is not my turn yet...but I feel nervous already!!!>.<"
I have to practice, practice, practice!!!
GOOD LUCK classmates!!!

Meet with professor

Yesterday I finally met with my professor. I was so frustrated about the panel of experts because I cannot find any experts that are related to my topic.
I tried to emailed the Westfield Mall concierge, Business Psychology and other author/officer but none of them replied. So professor ask me to go the mall and try to make an appointment with the mall manager. Also professor ask me to go to the downtown parking lot or SFO parking lot for the parallel study because the parking lot system is similar to my restroom problem.
So I hope I really can meet with the mall manager and get some information about the parking lot system.

FINGERCROSS!!!

Can't find an expert!!

Today I have received a reply from the Business Psychology professor. Unfortunately, she said she cannot help on my questions. She said she do not know anything about malls or locations of restrooms or anything like that.
I'm so frighten now!!!...Who else can I contact with??...
I have lost my way!!! I don't know which kind of expert I should look for!!! I need help!!!!

PERT CHART